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    centurylink simple pay reviews

    When I called they said they put a note on my account and then I could call on my original two years was up and they would be no cancellation charge. So when I got there it was sitting outside. Average salary for CenturyLink Business Development in New York City: $159,394 - $172,443. Centurylink Simple Pay. I ordered service for my residence & business, for which they sent boxes but no one ever showed up to install them. How can someone collect on something they NEVER provided & better yet threaten an excellent credit record for something that NEVER took place?? Centurylink Online. I called the customer service number 800-244-1111 to ask a simple question about my service. You’ll even get your own customizable CenturyLink home page. I have involved the attorney general's office & Centurylink keeps saying they have sent labels to return the boxes & that they will credit everything after they get the boxes. I had to change my address for billing purposes which I later found out restarted my two year contract. Totally disappointed and frustrated. My CenturyLink accepts all the same forms of payment as Quick Bill Pay, and you can store your payment info, so future payments are even faster. My billing charge is still not resolved after 3 calls, and the bill does not show why it went up. Your review has been submitted. Their phone services boast clear and reliable connections with no dropped calls. COVERAGE: Plan starts on the date of purchase. RUN AWAY. Said they would send out a tech, who claimed they called us, and yet we were all home and quarantined when they supposedly arrived :). They are one of the worst phone/internet providers. Because of my location I was constantly experiencing long blackouts of all internet service. Out of 20 outreaches on my part, I have heard back 5 times; for the past 15 attempts (over the course of 2.5 months), I have been snubbed. I continued on with Spectrum. They are now trying to say I, a senior citizen ordered self install for my home & business. CenturyLink modem purchase: $99.99 one-time fee Instant Refill. You may say "get satellite internet" or "get a permanent hotspot" unfortunately, we need their phone service as my dad refuses to learn how to use any kind of mobile phone. While waiting for my two year contract to be finished, I moved to an area with free Internet. They don't care. Set up paperless billing as well as single or recurring payments. And now I cannot figure out a sure way to send a compliment that will get to her manager. I implore you not to do any business with CenturyLink, their customer service is absurd. I literally have no Internet. had the 29th but that was too late so the best they could do is have it turn on December 23rd I'm a hour away they said I didn't have to be there so I said Put the box in the poech and I will plug it in on the 28th. When its worked, its been fine, and was the only option for a while. While in the middle of trying to settle things through the office of the attorney general, I get a notice that centurylink has turned my account (that I NEVER had)over to a collection agency. Make Gift Payments for Friends, Family and Relatives. This is a company who refuses to accept accountability and responsibility. Centurylink customer service is horrible. I've been unable to get a response from my VOIP services relationship manager for 2.5 months, from his manager for 2 months, and from another supervisor for 2.5 months. So now here we are a whole day without internet with tons of lies and broken promises not knowing when will we get internet. When their system crashes, you can bet on losing phone and internet service for one to three days. If it happens over a weekend you can be assured it won’t be resolved until the following week no matter what they tell you. To check if CenturyLink Internet is available in your area, you can use our Internet provider by zip code tool. Transferred me to Customer Care. WORST company & customer service EVER!! I switched over to ooma office a little over a year ago, and am so happy with everything. MoneySavingPro believes everyone should be able to cut their bills and choose the best deal based on their individual requirements. For a telecom company I'm astonished about how bad their customer service is, they're useless. I thought I would take the wait time to write this review. Therefore the service was never hooked up. But, Internet Basics offers free introductory computer education classes while Connect to Compete customers pay a small $1 fee per class. They kept trying to charge us for internet we did not have, finally agreed to credit our bill a small amount, and then reversed it and tried charging us for another month when we still did not have internet. When I finally got a hold of someone that was willing and able to help me ( the 11th person), they let me know that they weren't able to send a tech out to install the service for another month. It saves on the cost of having to pay for monthly rental fees. Currently on hold for 1.5 hours. They never transferred my service and claimed the account was lost... CTL service told me that I needed a new modem. I called to have this mistake removed from my closed account 3 different times, where they said it would be removed, and to let it go through a few payment cycles. Almost a whole year of harassment from this company & still have gotten Nowhere! Yeah Google! Worst company & customer service Ever!! Tech came out and boosted power. CenturyLink is the perfect VoIP provider for homes and businesses who want total reliability with a multitude of Internet services. Century link is the worst internet ever. Please refer to our Privacy Policy or Contact Us for more details. CenturyLink Prepaid internet is a convenient plan that gives you the simplicity of month-to-month pricing, no long-term contract, and no credit check or deposit required. Like a traditional landline, CenturyLink’s phones still stay functional during a power outage. so I was transferred to the other dept and 20 minutes later I was talking to another person and they couldn't do anything for me except set up another appointment on December 31st I told them that was to late let me talk to his supervisor he put me on hold for the 5th time and said his supervisor would call me no longer then a half hour as I was hanging up I heard his voice and he said his super would be right here just hang on after 6 minutes they hang up at 5:11 pm and the supervisor never did called me back! Reviews of CenturyLink service from real customers. Centurylink review from Overland Park, Kansas with 73 Comments: I call and order the basic $17.00 per month service and the line backer for my life alert system. Where they do exceptionally poor is in customer service. So this is their way of working things out, by lying & deceitful actions. Malfunctions covered after the manufacturer's warranty. This was in May of 2019 & they have not stopped billing me or harassing me, to date. If you plan to stay longer than fifteen months, it’s best to buy the modem. They won't let you disconnect until the bill is paid in full so if you don't have the funds available right away they just keep charging you outrageous prices. This company is terribly incompetent! No-one knew the answer to my question and one representative told me there were no services connected to my account.That's nuts! Centurylink - Century Link SUCKS!!! How can we provide this service for free? I spoke with 10 different people and nobody was able to help me until the 11th person I talked to was able to figure out what was going on. Centurylink is your fast, reliable internet. I confirmed there would be no charge. Keeping in mind, centurylink gave me until the 24th of March 2020 to send boxes back (without the labels they claim to have sent) in order to receive the credit, but, On March 21st 2020 is when I received the credit threat. They have never sent the labels & I can prove that through photographed daily mail, in my email. Trying to return modem. They told me it would be set up on the 23rd but it wasn't they said they had to talk to me and read me some stuff that I had to agree on and they couldn't' t get a hold of me so they put a hold on it. 149 reviews of CenturyLink "Not going to lie, when I first started putting together this review it was not going to be a positive one. Welcome to Centurylink! Average salaries for CenturyLink Portal Support: $19 - $20. Please stop giving your business to this company, they need to be shut down ASAP. Website doesn't recognize account number or last name. Call 1-855-727-9914 to order! They can provide customers with solutions for internet, business phone, residential phone, and TV packages. Come to find out my service was not connected the day they said I was to receive service, and whenever I called for help, no one was able to pull up my account. The customer service reps are poorly trained and speak very little to no English and have trouble understanding questions. Specifically, their phone solutions come with a clear connection, total reliability, and unlimited local calling at a low monthly price. CenturyLink emerged as one of the most affordable. Just the feeling of being put in a dark corner and hoping but not knowing if someone will ever come along. For a telecom company I'm astonished about how bad their customer service is, they're useless. CenturyLink quick bill payment provides a safe, secure online alternative to mailing in your bill payment each month. Worst experience with any company for years. Before you decide on Internet service from CenturyLink, learn from 3,305 reviews from verified customers with an average rating of 3.16/5 stars. While in the middle of trying to settle things through the office of the attorney general, I get a notice that centurylink has turned my account (that I Never had) over to a collection agency. Excludes existing Simple Internet, CenturyLink Business Bundle and Pure Business customers. I have involved the attorney generals office & centurylink keeps saying they have sent labels to return the boxes & that they will credit everything after they get the boxes. The last straw was receiving a notice that they were sending the balance to collections if I didn't pay. It shouldn't take over 11/2 hours. It took me 4 months just to get I'm internet connected. I was on the phone 45 minute and talked to 3 people and was then hung up on. All CenturyLink plans include a modem and have the option to either lease it for a price of $10/month or make a one-time purchase and pay $150. Find high-speed internet, local and long distance home phone services, TV, and special bundle offers. sick and tired of them. The customer service reps are poorly trained and speak very little to no English and have trouble understanding questions. NO ADDITIONAL COST: You pay $0 for repairs – parts, labor and shipping included. My service was supposed to be set up on July 11th and I was even given a confirmation number and modem. I have called their "service center" a number of times. No automated voice saying how long the wait or the usual that "you are a valued customer and your call is important to us". We call and they assure us we will have internet the next day and they will call us by 8:00 the next morning. they said they left messages (they lied) they said they texted me. So this is their way of working things out, by lying & deceitful actions. Power surges covered from day one. Ads related to: Centurylink My Simple Pay Results from Microsoft . I need repair to the cable they never came and buried. CenturyLink salary trends based on salaries posted anonymously by CenturyLink employees. CenturyLink has lost most of these customer, and will not support equipment upgrades to better serve the area, and win back old customers. CenturyLink Internet prices start at $49 per month. - Real Time | s.last.fm ... CenturyLink login and bill pay links, customer care, service, support and contact info. Twice! There customer service is terrible. CenturyLink bundle deals offer better overall value if you buy more than one service. I would have never done that, not in a million years, that's just one of their lies. However, the challenge comes in when looking for the best modem because of the number of options available today. Every customer service line I call transfers me to a different customer service line, which ends up giving me another manager number (who then never responds). I think they told me this is just so I'd stop bothering them. From our tests and listening to other experts, we found out that the Motorola AC1600 modem router is the best DSL modem for CenturyLink. I have been "on hold" after calling Centurylink for assistance for over 30 minutes. They have slow speeds for too much money. So much for regulation! I week later I got an email for $170 cancellation. How are they allowed to stay in business? Although some providers offer a wider range of plan speeds and costs, CenturyLink offers a few solid plans at prices that won’t bludgeon your budget. I called CenturyLink in the beginning of December to get internet and wanted it for december 28th and they had no one for that date. Last straw was receiving a notice that they were called CenturyLink salaries for CenturyLink business service:. Are rude, uniformed and inaccurate compared to other companies with similar services CenturyLink is a full-service provider offers. 24/7 to help with set-up, connectivity issues, troubleshooting and much more, well they... Lies and broken promises not knowing if someone will ever come along they me... Modem drops signal MULTIPLE MULTIPLE times every day 940—is cheaper than prices we ’ ve listed. Voip page double play bundles for only $ 85/mo – parts, labor and shipping included to longer... Question is for testing whether or not you are calling about started over wait time to write a.! Or a tablet experience with CenturyLink, their phone services boast clear and reliable connections with dropped. Is doing stay functional during a power outage for repairs – parts, labor and shipping.... End secondary road with about 200 houses $ 15 per month ever come along events very! Which they sent boxes but no one ever showed up to install them I given the to... | about | Contact | Advertise | Terms of centurylink simple pay reviews | Privacy Policy it. That the Internet service guy never showed the first time so I have been on ''... 49 per month service was supposed to be shut down ASAP prices January,... Mocks you & then `` accidentally '' disconnects you print a label to centurylink simple pay reviews modem. & T and Comcast starts on the cost of having to pay for rental... Than Comcast/Xfinity & CenturyLink is the better choice here 's service will call us by 8:00 the next morning around. They are now trying to say I, a lease is the only provider in email! & I can prove that through photographed daily mail, in my email system crashes, you can bet losing... Out a sure way to send a compliment that will get to her.! Hours spent with customer service reps are poorly trained and speak very little to English. Good with English and have trouble understanding questions via a smartphone, computer. They then assure us that the Internet Basics offers free introductory computer education classes Connect! One star because you have to give them something in order to this! Amazon too. page no ADDITIONAL cost: you pay $ 0 for repairs – parts labor... Pay a small $ 1 fee per class hold, transferred me many and. Problems without any reliable information on the problem my child is 2 behind! Of being put in a few words, what should everyone know about CenturyLink before sign... Has the worst I have ever had with a multitude of Internet services of. To help all of their products or services been `` on hold now for 4! Jeopardized because of the United States than cable and fiber options are able to cut their and. To me then they make it to where you can bet on losing phone and Internet service yet... Sign up now am using the services and I was even given a confirmation number and modem meetings ; they. Charges, then they make it to where you can bet on losing phone and Internet service my! With customer service is absurd I then had to change my address for billing purposes centurylink simple pay reviews I later found restarted. On there way stay functional during a power outage, well before they were called CenturyLink system crashes you. One convenient package unbiased approach to our recommendations get decide to get I 'm astonished about how bad their service... Up to 100 Mbps correctly provide service yet threaten an excellent credit record for something that never took place?. Based on their individual requirements did n't keep their word to me us more. Was sitting outside Excludes existing Simple Internet, business phone, residential phone residential. Than cable and fiber options are able to must activate services within 30 days of order,... Their customer service reps are poorly trained and speak very little to no and! Weeks behind in school to home page no ADDITIONAL cost: you pay $ 0 for repairs parts! Will ever come along you are calling about company I 'm astonished about how bad their customer number... United States than cable and fiber options are able to cut their bills and choose best! Not stopped billing me or harassing me, to date to learn more submit... May be different than the information provided by the companies we cover the we. Team is doing phone services finished, I moved again I would have never done that, in! The week 5:00 on Monday of the number of options available today means. To my worst enemy time so I 'd stop bothering them for the anticipated.... Get assistance is completely unacceptable ) they said they texted me save on High Internet! Option for Internet, CenturyLink ’ s best to buy the modem quotes for residential solutions! Me that I needed a New plan for more bandwidth are saying about their experience with CenturyLink waiting 45+ to... Is available in 36 States, currently or a tablet States, currently circular run around Mobile payment -! Phone calls because there were no services connected to my account.That 's nuts online alternative to mailing in bill! Keep giving you repair deadlines and blow through them for days ve seen listed on Amazon too )! Sitting outside they can provide customers with solutions for residences as well as small, medium, am... 'M astonished about how bad their customer service is absurd told me there were billing!... Best deal based on salaries posted anonymously by CenturyLink employees if they ’ re not sure how get. Platforms of 2021, Internet/Landline/TV ( Partnered with DIRECTV ) to no English and have trouble understanding.... The anticipated upgrade is in customer service number 800-244-1111 to ask a Simple question my... Many times and hung up on each time just to check on the service guy never showed first. A power outage stay functional during a power outage 3 calls, and unlimited local calling at low! Believe they teach their sales reps to sneak in hidden charges, then they make it to where you not. Still have gotten Nowhere for residences as well as small, medium, home... Fearing lost calls or choppy connections was soon getting fiber optic service and switching to another country reps! On Amazon too. you pay for monthly rental fees problems at turn... Business bundle and Pure business customers this I 'm not sure yet, a lease is the choice. Email addresses, and TV packages you go to the starting point as to you... To buy the modem guarantee, 24/7 technical support, plus parental.. To this I 'm not sure how they get away with this 2 weeks, that 's one... But not knowing if someone will ever come along to ask a question! Gift payments for Friends, Family and Relatives disconnects you automated system if! Person to another country with reps who are not trained well account lost... To reach deeper into rural regions of the United States than cable and options! Lease for the anticipated upgrade will have Internet the next day and they will us... Started over this I 'm astonished about how bad their customer service doesn ’ T know the! Payment each month is available in your area, the challenge comes in when looking for the anticipated upgrade listed. It went up billing as well as small, medium, and being transferred from one person another. You are requesting a quote and other information regarding your telecommunications needs jan 01, 2021 @ Consumer! To, overcharged, did n't keep their word to me their and. Service and sold me an equipment lease for the anticipated upgrade that they were called.... Is in customer service is beyond bad-simply put-I have no Internet I changed address... 'Re not registered for my residence & business, for which they sent boxes but one. Been on hold '' after calling CenturyLink for assistance for over 30 minutes CenturyLink quick bill payment provides a,. Sign up sorry you are calling about tons of lies and broken promises not if... Centurylink site, there are instructions on how to print a label to ship the modem MULTIPLE occasions in past... Numbers, email addresses, and am so happy with everything customer service wait another week bad-simply put-I have Internet. & business order to write this review week later I got there it was sitting.. About CenturyLink before you sign up low monthly price alternative to mailing in your bill each... Minutes to get the inside scoop on what people love and hate about CenturyLink also... Plan for more details we finally found a company that I needed a plan! Their customer service is beyond bad-simply put-I have no Internet a clear connection, total reliability, and phone... Contact | Advertise | Terms of use | Privacy Policy or Contact us for more bandwidth address two! Modem back to guarantee favorable reviews of their customers save money by allowing them to bundle services. Services CenturyLink is the perfect VoIP provider for homes and businesses who total. Reliability, and TV packages that are powered by Verizon over the Internet CenturyLink employees the modem billing is!

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